AI Agent Knowledge Base | Train Your Team On Your Docs
Custom AI Team
Train your AI team on your docs once
Agent Knowledge Base lets you train your entire AI team on internal docs, SOPs, brand voice, and product details in one place. Upload once and every Employee can reference the material when answering, drafting, or deciding. Onboarding a new Employee takes minutes instead of weeks. You connect your sources, like Notion, Google Drive, SharePoint, or upload files directly. The system parses the content, breaks it into searchable units, and stores it with the right scoping. When an Employee needs context, it pulls the relevant passages, cites them, and uses them to ground its response. This avoids the alternative of pasting the same context into every Employee prompt or watching different Employees give different answers to the same question. One source, one update, every Employee aligned. Brand voice stays consistent and policy stays current across the team.
Benefits
How It Works
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At a Glance
- < 10 min
- Time to onboard a new Employee
- 100%
- Responses grounded in your docs
- 24/7
- Always-current knowledge access
- 90%
- Reduction in tribal knowledge gaps
One library, many Employees
A single knowledge base feeds every Employee on your team. The sales Employee reads the same product specs as the support Employee. The onboarding Employee reads the same HR policies as the people Employee. When you update a policy, every Employee picks up the change on the next request. This eliminates the drift that happens when each Employee carries its own copy of the docs and they fall out of sync over time.
Retrieval grounded in your text
When an Employee needs context to answer a question, it queries the index, retrieves the most relevant passages, and uses them to ground its response. This is different from training a model on your data. Your content is never baked into the model weights. It is read on demand, cited in the answer, and removed when you delete the source. Updates land instantly because nothing was memorized in the first place.
Scoping and access control
Not every Employee should see every document. The knowledge base supports scoping per Employee, per team, and per source folder. HR keeps compensation files visible only to HR Employees. Engineering keeps architecture docs scoped to the engineering team. Where the source system has its own permissions, the knowledge base respects them so a doc that is private in Google Drive stays private when an Employee tries to read it.
FAQ
What document types can I add to the knowledge base?
PDFs, Word docs, Notion pages, Google Docs, Confluence pages, SharePoint files, and plain text. Tables, headings, and lists are preserved so the Employee can reason over structure, not only prose.
How quickly do updates show up after I edit a doc?
Most sources sync within minutes through the connector. Manual uploads index immediately. The next Employee request after the sync uses the updated content, without any retraining step.
Can different Employees see different parts of the library?
Yes. Scoping is per Employee or per team. HR Employees can be the only ones who see compensation docs, while support Employees see only customer-facing material. Permissions follow the source system when possible.
How does the Employee cite sources?
Each answer includes links to the specific documents and passages used. The reviewer can click through to read the original. This makes verification fast and surfaces gaps when no source matches.
What happens when sources contradict each other?
The Employee surfaces the conflict instead of guessing. You see both passages with their sources and dates, so you can update the older doc or set a Duty about which source wins.