Review Their Activity Log
Every time an employee does something, it gets recorded. The Activity tab is where you see all of it.
TL;DR
Activity shows you what your employee is doing and what they have done. Every action they take (thinking, searching the web, using a tool, delegating to a teammate) appears in real time. You can click into any activity to see the full breakdown: what it cost, how long it took, what prompt the employee received, what they remembered, and whether anything went wrong.
What is an Activity?
When you send a message in chat, or a schedule triggers, or another employee delegates work, the employee starts working. That entire piece of work, from start to finish, is called an activity.
Inside each activity, the employee takes multiple actions: thinking about the request, searching the web, calling a tool, writing a document, delegating to a teammate. Each action is one step in the process.
| Term | What it means | Example |
|---|---|---|
| Activity | One complete piece of work | Eva responded to your chat message |
| Action | One step inside that work | Eva searched the web (took 2.5s) |
Where to Find Activity
Activity shows up in three places. You are probably already seeing it without realizing.
1. The Activity Tab
Go to Workspace, select an employee, and click the Activity tab. This shows the full history of everything the employee has done.
Each row is one activity. Click the chevron to expand it and see all the actions inside. You will see things like "Eva searched the web", "Eva used web scraper", "Eva wrote a document", each with how long it took and whether it succeeded.
You can filter by type (tool calls, delegations) or by trigger (was it from a chat, a schedule, or a delegation).
2. The Sidebar Timeline
On the right side of the workspace, under "Last Hour", you see a live feed of recent actions. This updates in real time as the employee works. You do not need to refresh the page.
3. Chat Messages
Every chat message shows a small action count (like "5 actions") and credit cost. Hover to see more. Click the Inspect button to open the Activity Inspector for that specific activity.
The Activity Inspector
The Activity Inspector is the detailed view of a single activity. It answers every question you might have about what happened.
How to open it: Click any row in the Activity tab, click "Inspect" on a chat message, or click an action in the sidebar timeline.
Here is what each section shows:
Summary
The first thing you see. A short description of what the employee did. If something went wrong, the error message appears here with a red border.
Overview
Six stat cards at a glance:
| Card | What it tells you |
|---|---|
| Outcome | Did it succeed or fail? |
| Model | Which AI model was used (like GPT-4o) |
| Duration | How long the whole activity took |
| Credits | How many credits it cost |
| Actions | How many actions the employee took |
| Tools | How many tool calls were made |
Cost
The full breakdown of where your credits went for this activity. Three expandable cards:
Credits shows the total credit cost with a stacked bar breaking it into categories:
| Category | What it measures |
|---|---|
| LLM Fee | The AI model usage (the biggest cost, varies by model tier) |
| Compute Fee | Time the employee spent working (billed per minute) |
| Task Fee | Credits for tasks completed during this activity |
| Workflow Fee | Fixed per-activity cost |
| Guardrail Fee | Credits for safety checks that ran |
Tokens shows the raw token consumption with a bar chart: input tokens (what the employee read), output tokens (what the employee wrote), reasoning tokens (thinking), and guardrail tokens (safety checks).
Usage Breakdown shows the same categories as the Credit Usage page in Settings but scoped to this single activity. Useful for comparing one activity's cost against your overall usage.
Performance
Visual waterfall charts showing exactly how long each part of the activity took. Two views:
- Execution Waterfall shows the overall timeline, including middleware processing, model thinking time, and tool calls in sequence
- Action Duration shows individual actions as horizontal bars so you can spot which action was the bottleneck (a slow web search, a long tool call, etc.)
Use this when a response felt slow. You can see exactly where the time went.
Plan
Only appears when the employee planned before acting. Shows the numbered steps the employee decided to follow before starting work.
Prompt
The full instructions the employee received for this activity. This is a premium feature (Enterprise plan only) that gives you complete transparency into what the AI was told.
Four expandable cards:
- Prompt Manifest shows everything that was injected: which skills were loaded, how many duties, tool count, and the token size of each piece. Useful for understanding what context the employee had
- Middlewares shows what processing ran before the employee received the prompt and in what order
- System Messages shows the actual system prompt text, the instructions that shaped the employee's behavior
- Full Prompt shows the complete raw prompt in one view. Copy it to debug unexpected behavior or test changes
Input & Output
Two cards showing what went in and what came out:
- Conversation shows the chat history the employee saw as input context, including your messages and their previous responses
- Response shows what the employee produced as their answer
Memory
What the employee remembered for this specific activity. Shows knowledge graph search results (from past conversations) and training context (from connected knowledge sources like Notion or Google Docs) that were injected into the prompt.
Execution
The detailed record of everything that happened during the activity:
| Card | What it shows |
|---|---|
| Actions | Every action the employee took, in order, with timing and status. This is the core log of the activity |
| Tools | Each tool call with its inputs and outputs. See exactly what data a tool returned |
| Steps | Low-level trace of every internal step (for advanced debugging) |
| Routing | Which channel triggered this activity (chat, schedule, delegation) and what format (text, voice) |
| Assignment | Which employee handled it and which team they belong to |
| Delegation | If the employee delegated to teammates, shows who they delegated to and what those teammates did |
Model
Which AI model was used, its tier (Fast, Standard, or Advanced), and reasoning configuration. Useful for correlating model choice with cost and quality.
Safety
Three checks that tell you if anything went wrong or was flagged:
- Error shows the error message if something failed. When everything is fine, it shows "No errors"
- Policy Check shows if any safety policy (PII protection, content filtering, topic control) flagged or blocked content during this activity
- Input Request shows if the employee paused to ask for your approval before proceeding with a sensitive action
References
Trace IDs, correlation IDs, and links to external monitoring tools. Useful for debugging or when contacting support about a specific activity.
What You Can Do
| Action | How |
|---|---|
| View activity history | Workspace, select employee, click Activity tab |
| Watch work in real time | Keep the sidebar timeline open while chatting |
| Inspect a chat message | Hover over a chat message, click Inspect |
| Expand an activity | Click the chevron on any activity row |
| Filter activities | Use the filter dropdown at the top of the Activity tab |
| Copy inspector details | Click "Copy" on any card, or "Copy All" at the top |
| See team activity | Click "Team Activity" button at the top of the Activity tab |
| Drill into delegations | Click a delegation action to see what the other employee did |
How to Set It Up
Nothing to do. Activity tracking is automatic for every employee. Open the Activity tab to start watching.
Tips & Tricks
- Debugging unexpected results. Open the Activity Inspector and check the Execution section. You can see every action the employee took, what tools returned, and where things went sideways
- Understanding costs. The Cost section breaks down credits per action. If one activity was expensive, you can see exactly which tool call or model tier drove the cost
- Slow responses. Check the Performance section. The waterfall chart shows if a specific tool call or web search was the bottleneck
- Delegation chains. If work seems slow, drill into delegations to see where time is spent. Sometimes a teammate is doing redundant work
- Safety issues. If content seems off, check the Safety section to see if policies flagged anything or if the employee encountered errors
- Prompt debugging. The Prompt section shows the exact instructions the employee received. Useful when skills or duties are not behaving as expected
Good to Know
- Activity vs. Work Journal. Activity is the raw feed of every action. The work journal is a high-level summary the employee writes after completing work. Both are complementary
- No extra cost. Activity tracking does not cost additional credits
- Never blocks work. If activity tracking fails, the employee continues working normally
- All channels visible. Activity shows actions from chat, scheduled work, delegations, and any other trigger
Frequently Asked Questions
Q: What is the difference between an activity and an action? A: An activity is one complete piece of work (like responding to a chat message). Actions are the individual steps inside it (thinking, searching the web, using a tool, delegating to a teammate).
Q: How do I open the Activity Inspector? A: Three ways: click any row in the Activity tab, click "Inspect" on a chat message, or click an action in the sidebar timeline.
Q: Can I see what tools an employee used? A: Yes. The Execution section of the Activity Inspector lists every tool call with its inputs and outputs.
Q: What if something fails? A: The Summary card shows a red border with the error message. The Safety section has more details, including whether a policy blocked something.
Q: Does activity tracking slow down the employee? A: No. Activity is recorded as a side effect. A tracking failure never blocks the employee.
Q: Can I see the full prompt the employee received? A: Yes. The Prompt section in the Activity Inspector shows everything: system prompt, injected skills, middlewares, and the raw prompt text.
Q: Can I see activity for a whole team? A: Yes. Click "Team Activity" at the top of the Activity tab. You can also see company-wide activity from the Company Dashboard.