Sistava

Upgrade Your Plan

import { PERSONAL_USD, INDIE_USD, FOUNDER_USD, AGENCY_USD, POWER_PACK_USD } from '../../../../shared/constants/pricing';

Your subscription plan determines how many credits you get each month and how many employees you can hire.

TL;DR

Choose from Free, Personal, Indie, Founder, or Agency plans. Manage everything under Settings, Subscription: upgrade your plan, buy extra credit packs, add payment methods, and view invoices. Upgrades take effect immediately with a fresh credit balance. Downgrades wait until the end of your current billing period.

Plans and Pricing

Plan Monthly Price Credits Best For
Free $0 1,000 lifetime + 5,000 signup Trying the platform, exploring features
Personal ${'#39;}{PERSONAL_USD}/mo 5,000/month Individuals with helper tasks
Indie ${'#39;}{INDIE_USD}/mo 13,000/month Bootstrapped solo operators
Founder ${'#39;}{FOUNDER_USD}/mo 26,000/month Solo founders building a startup
Agency ${'#39;}{AGENCY_USD}/mo 105,000/month Small teams and micro-agencies scaling with AI
Enterprise Custom Unlimited Custom SLA, dedicated support

Free plan: 1,000 lifetime credits plus 5,000 signup credits (not monthly). One organization max. Great for testing before you commit.

Paid plans: Credits reset every billing period. You get a fresh balance each month.

Where to Manage Your Subscription

All billing is managed under Settings (gear icon in the sidebar), Subscription. From there, you have several sub-pages:

Page What You Can Do
Current Plan See your active plan, status, next renewal date, and credit balance
Available Plans Compare all plans side by side and switch to a different one
Credit Usage View your detailed credit consumption breakdown and history
Get Free Credits Access the referral program to earn bonus credits
Top Up Credits Buy a one-time credit pack to add to your balance
Payment Methods Add, remove, or change your default credit card
Invoices View and download past charges

How to Upgrade Your Plan

  1. Go to Settings, Subscription, Available Plans
  2. Compare the plans and click the one you want
  3. If you do not have a payment method on file, you will be asked to add one first
  4. Confirm the upgrade
  5. Your new plan takes effect immediately with a fresh credit balance

What happens to my old usage? When you upgrade mid-month, your previous usage is reset. You start clean with the full credit quota of your new plan. No credits are wasted.

How to Buy Extra Credits (Top-Up Packs)

If you need more credits without changing your plan, buy a one-time credit pack:

  1. Go to Settings, Subscription, Top Up Credits
  2. Choose a pack:
Pack Credits Price Cost Per Credit
Boost 1,000 $6 $0.006
Recharge 2,000 $11 $0.0055
Power 3,000 ${'#39;}{POWER_PACK_USD} $0.005
  1. Click "Buy" and the credits are added to your balance right away

Good to know:

Payment Methods

Go to Settings, Subscription, Payment Methods to manage your cards.

A payment method is required to subscribe to a paid plan or buy credit packs. The Free plan does not require a card.

Invoices and Transaction History

Go to Settings, Subscription, Invoices to see all your past charges.

Each entry shows:

This includes both subscription payments and credit pack purchases.

How to Downgrade or Cancel

Downgrading to a Lower Plan

  1. Go to Settings, Subscription, Available Plans
  2. Select a lower-tier plan
  3. The downgrade is scheduled for the end of your current billing period
  4. You keep your current plan and credits until then

Note: If your current employee count exceeds the new plan's limit, you will need to remove employees before the downgrade takes effect.

Canceling Your Subscription

  1. Go to Settings, Subscription, Current Plan
  2. Click "Cancel Subscription"
  3. Your plan continues until the end of the current billing period
  4. After that, you revert to the Free plan with 1,000 lifetime credits

What Happens When Credits Run Out

When your balance reaches zero:

How to fix it:

Credits are restored instantly after upgrading or purchasing a pack. No restart needed.

Billing Per User, Not Per Organization

Your subscription and credits are tied to your account, not to any single organization. If you own multiple organizations, your credit usage is pooled across all of them. A Founder user with 26,000 monthly credits cannot use 14,000 in one organization and 13,000 in another (that would be 27,000 total).

Tips & Tricks

Frequently Asked Questions

Q: What happens if my payment fails? A: Stripe retries the charge automatically. Your employees continue working during a short grace period. Update your payment method under Settings, Subscription, Payment Methods to avoid interruption.

Q: Can I pause my subscription instead of canceling? A: There is no pause option. You can downgrade to the Free plan and upgrade again later. Contact support if you need special arrangements.

Q: Do unused credits roll over to the next month? A: No. Both monthly plan credits and top-up pack credits reset at the start of each billing period.

Q: How do I cancel my subscription? A: Go to Settings, Subscription, Current Plan, and click "Cancel Subscription." You keep your current plan until the end of the billing period, then you revert to Free.

Q: Can I own multiple organizations on the Free plan? A: No. Free users are limited to one organization. Paid users can create additional organizations, and credits are shared across all of them.

Q: When does an upgrade take effect? A: Immediately. Your old usage is reset and you get the full credit balance of your new plan right away. You are charged a prorated amount for the remainder of the billing period.

Q: What payment methods are accepted? A: Visa, Mastercard, and American Express credit and debit cards, processed securely through Stripe.