Parloa Alternatives: Features, Pricing and Comparison
AI Voice and Phone
Looking for an alternative to Parloa? Compare features, pricing, and fit to choose the right platform.
Parloa vs Sistava
Parloa builds AI voice agents for contact centres, automating dialogue across phone, chat, voice assistants and messenger apps at the level of a human call centre agent. It went from a $1B valuation in May 2025 to $3B in January 2026 on the back of a $350M Series D, passing $50M ARR with customers including Microsoft, Accenture, KPMG and Booking.com. Sistava operates at the other end of the market: self-serve AI employees for founders and small teams, where voice is one of many channels.
Profile
- Pricing
- Not published. Enterprise contracts quoted through sales.
- Founded
- 2018, Berlin, by Malte Kosub and Stefan Ostwald. Around 300 staff across Berlin, Munich and New York
- Funding
- Over $560M raised. $120M Series C in May 2025 at a $1B valuation, then $350M Series D in January 2026 tripling it to $3B. Over $50M ARR
- Focus
- Enterprise agentic AI for contact centres across phone, chat and messaging
Why choose Sistava as an alternative to Parloa
- Sistava is self-serve from a free tier with published pricing. Parloa is an enterprise contract quoted through sales.
- Sistava covers sales, marketing, support, operations and finance as employees. Parloa is focused on contact centre conversation automation.
- Sistava employees carry layered memory across every channel and task. Parloa optimises the conversation and its handoff to human agents.
- Sistava adds a shared board, sprints and work journals so calls connect to the rest of the work. Parloa reports on containment, handling time and resolution.
- Sistava connects thousands of apps plus custom MCP servers and can drive a browser. Parloa integrates into the enterprise contact centre stack.
Feature Comparison
| Feature | Parloa | Sistava |
|---|---|---|
| AI Workforce | ✗ | ✓ |
| Enterprise contact centre voice automation | Core product | Voice channel |
| Phone, chat, messenger and voice assistants | ✓ | ✓ |
| Multi-Function Coverage | Customer service | Sales, Marketing, Support, Ops |
| Self-serve setup in minutes | ✗ | ✓ |
| Team Hierarchy and Leader Delegation | ✗ | ✓ |
| Team sprints with a goal and a written review | ✗ | ✓ |
| MCP Protocol Support | ✗ | ✓ |
| Browser and Desktop Automation | ✗ | ✓ |
| Persistent memory across sessions | Conversation and CRM context | Layered short-term, long-term, graph |
| Durable Execution (Temporal) | ✗ | ✓ |
| Published pricing | Enterprise quote | Free (5,000 lifetime credits) + $25/mo |
What is Sistava?
Sistava is an AI workforce platform where you hire AI employees and work with them through conversation. Tell an employee what you need in plain language, and Sistava handles the setup behind the scenes, including the tools, context, and team coordination needed for the work. You do not need to learn AI configuration or build workflows first. You can start with the work you want done, stay involved in the decisions that matter, and see how your team is moving forward.