Chatbase Alternatives: Features, Pricing and Comparison
AI Customer Support Platforms
Looking for an alternative to Chatbase? Compare features, pricing, and fit to choose the right platform.
Chatbase vs Sistava
Chatbase lets you point an AI agent at your website, documents and help content and embed it as a support widget. Bootstrapped by a single founder to roughly $8M ARR with about 18 people, it has since expanded into voice agents, telephony, outbound WhatsApp campaigns and a helpdesk module. Sistava competes on a different axis: employees with roles, layered memory, real tool access and schedules, working across every function rather than answering on one surface.
Profile
- Pricing
- Tiered plans with message credits that vary by model, so one reply can consume 1 to 6 credits. Extra agents cost $300 per agent per year and removing the Powered by Chatbase badge costs $1,188 per year. Auto-recharge runs $40 per 1,000 credits, and agents stop replying when credits run out.
- Founded
- 2023, by Yasser Elsaid
- Funding
- Bootstrapped, no venture funding. Around $8M ARR by late 2025 with a team of roughly 18
- Focus
- Custom AI support agents trained on your content, embedded on your site
Why choose Sistava as an alternative to Chatbase
- Sistava covers sales, marketing, operations and finance as hireable roles. Chatbase centres on a trained support agent per site.
- Sistava employees act on real tools and can execute multi-step work. Chatbase agents answer from trained content and take a narrower set of actions.
- Sistava carries layered memory across channels and tasks. Chatbase agents ground in the sources you upload.
- Sistava adds a leader, a shared board and sprints so findings become owned work. Chatbase reports on conversations.
- Sistava plans include a credit pool without a per-agent surcharge or a fee to remove branding. Chatbase charges $300 per extra agent per year and $1,188 a year to remove the badge.
Feature Comparison
| Feature | Chatbase | Sistava |
|---|---|---|
| AI Workforce | ✗ | ✓ |
| Trained on your docs and site | Core product | Knowledge base and training |
| Embeddable site widget | ✓ | Via channels |
| Voice, telephony and WhatsApp | Added in 2026 | ✓ |
| Multi-Function Coverage | Support, some outbound | Sales, Marketing, Support, Ops |
| Team Hierarchy and Leader Delegation | ✗ | ✓ |
| Team sprints with a goal and a written review | ✗ | ✓ |
| MCP Protocol Support | ✗ | ✓ |
| Browser and Desktop Automation | ✗ | ✓ |
| Durable Execution (Temporal) | ✗ | ✓ |
| Removing vendor branding | $1,188 per year | White label available |
| Usage metering | 1-6 credits per reply by model, $40 per 1,000 top-up | Credit pool per plan |
| Self-Serve Pricing | Tiered plus $300/agent/year | Free (5,000 lifetime credits) + $25/mo |
What is Sistava?
Sistava is an AI workforce platform where you hire AI employees and work with them through conversation. Tell an employee what you need in plain language, and Sistava handles the setup behind the scenes, including the tools, context, and team coordination needed for the work. You do not need to learn AI configuration or build workflows first. You can start with the work you want done, stay involved in the decisions that matter, and see how your team is moving forward.