# Support Free-plan users get docs and community support. Paid plans get priority email at support@sista.ai. Most answers are already in the guide. When they are not, the community is fast and we are reachable, by a human, not a ticket robot. ## Ask the community Other founders and the team are in Discord daily. Usually the quickest answer of all. ## Something broken or missing? Bugs get fixed and good ideas get built. Both land on the public roadmap. ## Talk to us directly Account, billing, or anything you would rather not post in public. ## Looking for something else? Need hands-on engineering help? For custom automation builds and consulting through our engineering team.